With Christmas approaching, our production rate is accelerating and we are doing our utmost to ship your orders as quickly as possible. However, the postal services are predicting an extremely busy holiday shipping season, they are advising shoppers to shop early for holiday gifting. We do encourage customers wishing to purchase items for Christmas to shop as early as possible to avoid receiving their gifts too late.
Europe/UK: Order before December 9
United States/Canada: Order before December 5
Asia/Oceania: Order before November 28
***Please note that we have no control over postal delays and we know that some customs may detain parcels several days before distribution. Orders where the addresses have been written incorrectly will be returned to sender and may not arrive back in time to be re-shipped. When you receive your tracking number via email, please check the tracking regularly for updates, in case there are any instructions on where to pick up your package if it has not been delivered directly to your address.
Items can be returned for refunds or exchanges. Customers must ship items back at their own expense to our returns address. You have 30 days after Christmas to post your returned item/s back to us. Our returns address is:
ATTN: Liz Morison - All Everything Dolphin
Parcel Locker 10158 36647
Shop 47a, 436 Victoria Avenue
Chatswood, NSW, 2067
Wishing you a Merry Christmas and Happy New Year, from the All Everything Dolphin team.