With the festive season approaching, our production rate is accelerating and we are doing our best to ship your orders as quickly as dolphinly possible. The postal services are predicting an extremely busy holiday shipping season, and are advising shoppers to shop early for holiday gifting. If you are wishing to purchase items for Christmas, we strongly encourage you to shop as early as possible to avoid receiving your gifts too late.
UK/Europe: Order before December 9
United States/Canada: Order before December 6
Australia/New Zealand/Asia: Order before November 25
***Please note that we have no control over delays within the postal networks, or any delays with customs or distribution centres.
Orders where the address has been written incorrectly will be returned to sender and may not arrive back in time to be re-shipped. When you receive your tracking number via email, please check the tracking regularly for updates, in case there are any instructions on where to pick up your package if it has not been delivered directly to your address.
If you need any help with your order, please don't hesitate to contact our customer service team at firstname.lastname@example.org
Items can be returned for refunds or exchanges. Customers must ship items back at their own expense to our returns address. You have 30 days after Christmas to post your returned item/s back to us. Our returns address is:
ATTN: Liz Morison - All Everything Dolphin
Parcel Locker 10158 36647
Shop 47a, 436 Victoria Avenue
Chatswood, NSW, 2067
Wishing you a Merry Christmas and Happy New Year, from the All Everything Dolphin team.