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General

We are based in Sydney, Australia, but our products ship from multiple locations to ensure the best quality and fastest delivery times.

  • Primary Warehouse: Located in the UK, where the all of our organic cotton apparel, accessories and homewares are printed or embroidered.
  • Secondary Warehouse: Based in China, handling all of our All-Over-Print (AOP) products (such as swimwear and sport polos).

We believe in slow fashion, meaning nothing is mass-produced. Every item is made to order to reduce waste and overproduction. We use:

  • Organic cotton & recycled materials for our apparel
  • Water-based, non-toxic inks for printing
  • Eco-friendly packaging made from recycled cardboard

By choosing All Everything Dolphin, you're making a sustainable fashion choice that helps protect our oceans.

If you would like to see a video of how are products are made, visit our "About Us" page here.

Since we follow a slow fashion model, our designs are often available for a limited time. If a design you love is no longer availble, send us an email and let us know! We’ll see if we can bring it back for you.

Yes! 10% of our net profits are donated to The Dolphin Project, a charity dedicated to rescuing, rehabilitating, and protecting dolphins worldwide. Every purchase helps fund efforts to end dolphin captivity and preserve their natural habitats.

Shipping

We ship to most locations globally, including - United States, Canada, Europe, United Kingdom, Australia, New Zealand, Asia.

Shipping times vary depending on your location:

  • UK: 3-5 business days
  • USA: 5-14 business days
  • Canada: 6-21 business days
  • Europe: 6-21 business days
  • Australia & NZ: 6-21 business days
  • Rest of the World: 10-30 business days

Please note that during busy seasons, such as holidays, shipping times may be slightly longer.

Yes! We offer free international shipping on orders over $70 USD. Orders below this threshold will have a shipping costs of $9.50 USD.

Once your order has shipped, you’ll receive a tracking number via email. Simply click on the tracking number link provided and you will be redirected to a tracking website so you can keep an eye on your order’s progress. You can also track your order with your order number and email via our website here.

If you have not received your tracking number, it may be because your order is still in the production phase. Because everything is made to order, this requires a 2-8 business day production time. Once the item has been produced it will then be handed off to our shipping partners who will then supply us with a tracking number. This tracking number will be automatically emailed to you.

Since all items are made to order, we can’t guarantee changes once production starts, but if you reach out to us within 12 hours of placing your order, we’ll do our best to accommodate changes to size or color.

Yes you can, but please email us ASAP with your updated address details, as we won't be able to change your address once your order has been shipped and we cannot re-direct your package to a new address.

If you receive an item that’s damaged, defective, or not what you ordered, please email us at sales@alleverythingdolphin.com with photos, and we’ll oragnise a replacement for you.

Yes! If your item doesn’t fit quite right or if you need to make a return, we accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition.

We also extend our return period to 60 days during the holiday season, so you can shop stress-free for gifts.

To start a return or exchange, email us at sales@alleverythingdolphin.com with your order number and details.

Details

We are passionate about eco-friendly fashion and take several steps to ensure our products are sustainable:

  • Organic & recycled fabrics to minimize environmental impact.
  • Made-to-order production to prevent overstock waste.
  • Non-toxic, water-based inks for all prints.
  • Recycled cardboard packaging for shipping.

Yes! Our prints are designed to last 50-100 washes when properly cared for. To keep your design looking fresh, we recommend washing inside out on a cold cycle, avoiding harsh detergents, and not dry cleaning.

If your print cracks or peels after just a few washes despite following the care instructions, please email us with photos, and we’ll arrange a replacement for you

International orders may be subject to customs duties, taxes, or fees depending on your country’s regulations. These fees are the responsibility of the customer. We recommend checking with your local customs office for details before ordering.

The best way to reach us is via email at sales@alleverythingdolphin.com. We aim to respond within 24-48 hours on business days.

At All Everything Dolphin, we believe in creating high-quality, sustainable, and ethically made products. Unlike big corporations that mass-produce cheap apparel, we take a more responsible and thoughtful approach to fashion. Here’s why our prices reflect the value of what we do:

1. We’re a Small, Independent Brand

We’re not a giant fast-fashion company that churns out mass-produced items at low costs. As a small business, we invest in quality over quantity, ensuring that every product meets our high standards.

2. We Use Sustainable & Eco-Friendly Materials

All our apparel is made using organic cotton and recycled fabrics, which are more expensive to produce than conventional materials but significantly better for the environment. Our water-based, non-toxic inks are also eco-friendly, ensuring a lower impact on marine life and the planet.

3. Ethical Production & Fair Wages

We ensure that all the workers in our supply chain are paid fairly and operate in safe, ethical working conditions. Unlike many big brands that cut costs by underpaying labor in poor working conditions, we prioritize ethical practices that support the people behind the products.

4. Made-to-Order (No Mass Production = Less Waste)

We follow a slow fashion model, meaning we don’t mass-produce our products. Every item is made to order, reducing overproduction, cutting waste, and ensuring each piece is crafted just for you. While this process costs more, it aligns with our commitment to sustainability and responsible fashion.

5. Unique, Hand-Drawn Designs

Our designs are not stock images purchased from online websites. Every illustration is hand-drawn by an independent illustrator, making our designs 100% unique to All Everything Dolphin. When you wear our gear, you’re not just wearing another generic print—you’re wearing a one-of-a-kind piece that you won’t find anywhere else.

6. We Donate to Charity

A portion of every purchase goes toward protecting the very creatures that inspire us! We donate 10% of our net profits to The Dolphin Project, helping to rescue and protect dolphins from exploitation.

7. Sustainable Packaging & Shipping

We package our products using recycled cardboard mailers and eco-friendly materials, which cost more than plastic-based alternatives but significantly reduce environmental impact.

8. Higher Quality, Longer-Lasting Products

Unlike fast fashion brands that produce low-quality clothing that wears out quickly, we focus on durability and craftsmanship. Our apparel is made to last, so you can enjoy your favorite dolphin designs for years, not just a few washes.

Join our pod and keep up with new designs and exclusive content!

Legals

When purchasing Ecomify, it means more than just receiving a theme - it means gaining access to our unparalleled customer support. We take support seriously, and are committed to answering all inquiries within a single day. This level of dedication is not commonly found among other theme providers and companies, making our service stand out as a reliable and trustworthy option for those seeking both quality and exceptional customer service.

Ecomify is a powerful tool that can greatly improve your website's conversion rates by optimizing your product pages, streamlining your checkout process, and providing valuable analytics to help you make data-driven decisions. However, it's important to note that while ecomify can help improve your conversion rates, it cannot guarantee sales.

To get started, simply visit our website and click on the "Create Account" button. Fill in the required details, such as your name, email address, and password, to set up your account.

You can read more in our documentation under licensing

Please submit a support ticket and we will happily respond within 24-48 hours.

Payments

We accept a variety of payment methods to ensure a convenient shopping experience. These include major credit cards (Visa, MasterCard, American Express, and Discover), PayPal, Apple Pay, Google Pay, and debit cards. The availability of certain payment methods may vary depending on your location. Please check at checkout for the options available to you.

Absolutely. We use industry-standard encryption and security protocols to protect your personal and payment information. We employ SSL (Secure Sockets Layer) technology to ensure that your details are encrypted and safely transmitted to us. Additionally, we do not store your credit card information on our servers, providing an extra layer of security

Currently, we do not support the use of multiple payment methods for a single order. You will need to choose one payment method for the entire purchase at checkout.

Not at the moment, but stay tuned—we’re working on it!

To apply a discount or promotional code to your order, simply enter the code at checkout. There will be a field labeled "Discount Code" where you can input your code. The discount will be automatically applied to the eligible items in your order. Please note that only one promotional code can be used per order, and certain terms and conditions may apply.

If your payment is declined, please check to ensure that your card details were entered correctly and that your card has not expired. Additionally, verify that you have sufficient funds in your account and that your card issuer does not block online or international transactions. If you continue to experience issues, please contact your bank for further information, or try using a different payment method. Our customer service team is also available to assist with any payment concerns you may have.

If for any reason you are not completely satisfied with your purchase, within 30 days of receiviing your order, we will refund you for your purchase as long as the item is unworn and in its original condition. If you would like to return an item, please contact us at sales@alleverythingdolphin.com to initiate the process.


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