Shipping
PROCESSING TIME:
Please allow 2-8 working days for us to process your order. This time frame accounts for the necessary steps involved in printing and carefully packaging your products. Rest assured, we strive to complete this process as efficiently as possible to minimize any delays.
SHIPPING COSTS:
Free shipping is available on all orders of $70USD or more. For orders less than $70, we offer a flat rate shipping for only $9.50USD.
SHIPPING AND TRACKING INFORMATION:
Once your order has been completely processed, it will be shipped to the delivery address provided during checkout. To keep you informed about your package's progress, we will send you an email notification containing a tracking number. This tracking number can be used with your local postal service to obtain more accurate tracking information in the destination country.
SHIPPING TIMES:
Shipping times vary depending on your delivery address and the efficiency of your local postal service. While we aim for prompt and timely delivery, please be aware that unexpected delays within the postal system can occasionally occur. Although rare, these circumstances may result in shipping times extending up to 40 days.
We understand the importance of receiving your order in a timely manner, and we do our best to minimize any potential delays. However, please note that these circumstances are beyond our control.
If you have any concerns or questions regarding your order's shipping status, please don't hesitate to contact our dedicated customer support team at sales@alleverythingdolphin.com. We are here to assist you and provide updates on your order's progress.
Below are the approximate times from dispatch to delivery:
ORGANIC CLOTHING (T-shirts, sweatshirts, hoodies):
- Europe (Zone 1): 3 - 7 working days
- Europe (Zone 2): 5 - 10 working days
- USA: 5 - 14 working days
- Canada: 7 - 14 working days
- Asia and Oceania: 14 - 28 working days
ALL OVER PRINT (Swim trunks, shorts, sport polos, button shirts):
- Europe (Zone 1 and 2): 2 - 6 working days
- USA: 2 - 4 working days
- Canada: 2 - 6 working days
- Asia and Oceania: 2 - 4 working days
EASY RETURNS:
We always offer exchanges or refunds on all products. You have 30 days to make up your mind after your receive your products. Please see our returns page for more information.
TAXES OR DUTIES:
Some countries may be subject to a customs tax, import fee and/or duty fee, or anything along the same nature. Although we do our best to avoid these extra fees, there may be instances where you will be required to pay extra in order to receive your product at the time of delivery. The fee will be the responsibility of the person making the purchase. All Everything Dolphin will not be liable for any additional fees.
If you have concerns about your order, please don't hesitate to email us at sales@alleverythingdolphin.com and we will get back to you as quick as dolphinly possible.
